Lifetime Plating Service

Lifetime Plating Service keep you covered even once the warranty period is over. Through this service, you can get your Itsmee jewellery replated in those rare cases where you face a plating or tarnishing issue. This service can be claimed by sending us an email at hey@itsmee.co. You have to mention the detail of jewellery, order number.

Please note that this service is not applicable to multitone jewellery, oxidised jewellery and jewellery with diamonds, pearls and black beads.

 

Additional Terms and conditions

 

- This service is only limited to undamaged jewellery. If the product does not qualify for re-plating, unfortunately, we will have to send it back to you

- We will not be able to entertain any requests for a change in the color of plating

- Courier charges of Rs. 199/- needs to be paid once the request is approved.

- The complete process takes around 3-4 weeks from receiving of product to delivery of re-plated product